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How to accept an Organization invite and create an account

Learn how to accept an invite to join an organization in Neural Earth and sign up your account.

Santiago Cucalon avatar
Written by Santiago Cucalon
Updated over 4 months ago

What You'll Learn in This Guide


1. Sign Up Manually

Follow these steps to create your Neural Earth user account manually:

  1. Click “Create one.”

  2. Enter the required details:

    1. First and Last name

    2. Company email (used for email confirmation)

    3. Password

    4. Check the box to agree to the Neural Earth Privacy Policy, Terms of Service & Acceptable Use Policy.

  3. Click “Create account.”

  4. Complete the next steps to set up your Organization.


2. Accept an Organization Invite

If you've been invited to join an organization, follow these steps to accept the invite and create your account:

  1. Look for an invitation email from [email protected].

    1. The email will display the Organization name, and User name of the person who invited you.

  2. Click the “Login here” button in the email.

  3. You will be redirected to the Neural Earth Sign-Up Page, where you need to:

    1. Enter your email

    2. Enter your First and Last name

    3. Create a Password

  4. Click “Create Account.”

    1. After signing up, you will be automatically redirected to your Organization’s all properties page.

Note: If you're an admin and want to invite users to your Organization, learn how to send invitations here.


3. Verifying your Email

After creating your account on Neural Earth, ensure you have access to your email inbox to promptly verify your account's email address. Here's how:

  1. Check your email inbox for a confirmation message from [email protected].

  2. Open the email and click “Verify Email.”

    1. If you don’t see the email, check your spam folder or whitelist our email domain.

    2. Once verified, you'll be redirected back to the Neural Earth platform.


FAQs

What if I didn't receive the confirmation email?

  • Check your spam or junk folder for emails from [email protected].

  • Ensure you entered the correct email during sign-up.

  • If the issue persists, contact our support team.

Can I change my email after signing up?

  • Yes, you can update your email address after signing up.

What happens if my invite link expires?

  • Request a new invitation from the Organization's admin or owner.

What if I enter incorrect information during sign-up?

  • If incorrect details are entered, you can update some of them in your account settings after sign-up.

Can I accept multiple invites from different Organizations?

  • Yes, you can belong to multiple Organizations using the same user account.

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